Segway Ninebot E2 Pro

Segway Ninebot / Commuter

Segway Ninebot E2 Pro

No citable customer rating — see how we compare.

11 mi estimated · 25 mi claimed

The claim is 2.3× the estimate. How this is worked out.

Where the E2 Plus II stops, the E2 Pro keeps going: 10-inch tubeless tires, 18.6 mph, a 265 lb rider limit and traction control, for $420 at the Segway store. The cost is that the pack stays small at 275 Wh, so the 25-mile claim (made at 9 mph) shrinks to 15.5 miles at full speed. It is built for a rider who is too heavy for the E2 Plus II or too tall for an 8-inch wheel, not for someone with a long commute. There is no suspension, the front brake is a drum, and its IPX4 rating, shared only with the E2 Plus II, is the lowest in Segway's current line. Apple Find My support and turn indicators are the extras that put it above a bare commuter. Against the E3 Pro at $550 it gives up about 90 Wh and the dual suspension.

Price
~$420
Estimated range
11 mi
Claimed
25 mi
Top speed
18.6 mph
Weight
41.4 lb
Carry
Curb lift
See it at Segway Ninebot

Price and stock on Segway Ninebot’s site may differ from ours.

Best for: A heavier rider on a short commute

265 lb capacity under $450

Specifications

Estimated range
11 mi
Claimed range
25 mi (2.3x the estimate)
Top speed
18.6 mph
Motor
Single motor, 350 W (700 W peak)
Battery
275 Wh at 36 V
Wh per dollar
0.65 Wh/$
Wh per pound
7 Wh/lb
Weight
41.4 lb — curb lift
Max rider weight
265 lb
Rated grade
18%
Tires
10" tubeless
Suspension
None
Brakes
Front drum with rear electronic brake
IP rating
IPX4
Charge time
5.5 h
Folded size
45.9 x 21.1 x 22.2 in
Lights
Headlight, turn indicators, ambient lighting
App
Yes
Cruise control
No
Approx. price
~$420

35-55 lb — you can lift it into a boot or over a kerb, not carry it far. Estimated range is our own calculation from the battery capacity; the claim is the manufacturer’s.

Features

  • 10-inch air-leakage-proof tubeless tires
  • 265 lb rider limit
  • Traction control system
  • Turn indicators and RGB ambient light
  • Apple Find My
  • Segway Mobility app
  • 18% climbing slope

In its favour

  • 265 lb rider limit at $420
  • 10-inch tubeless tires at this price
  • Turn indicators and traction control on a $420 scooter
  • Apple Find My tracking
  • Front drum brake is low maintenance

Against it

  • 275 Wh is small: the claim is 25 miles at 9 mph and 15.5 at 18.6 mph
  • No suspension
  • IPX4 rating limits wet-weather use
  • Roughly $130 below the E3 Pro, which adds 93 Wh and dual suspension
  • 41.4 lb, heavier than the F2

The lists above are read off the specification sheet, not off owner reports.

What owners say

Summarised from owner discussions and long-term owner write-ups.

The E2 Pro's happiest owners are city riders on flat ground. One Chicago commuter describes it as life-changing after 100 days, cutting a three-leg transit trip to a quarter of the time, and credits Apple Find My with seeing the scooter through a theft. On gentle terrain a sport-mode rider reports around 10 miles with a healthy reserve.

Hills are where it falls down, and owners say so plainly. One rider in a mountainous city sold it because it could not climb with him on it, and a 275-pound owner in hilly country says the same about his gym runs. Another got about 14 mph and less range than promised. One owner's dashboard was dead out of the box, and because he had bought direct from Segway he was refused a return or exchange, and his advice is to buy it anywhere but direct.

What owners like

  • For a flat city commute it can change a routine: a Chicago owner 100 days in says bus-train-bus trips that took 45 minutes now take 15
  • Apple Find My earns its place; the same owner credits it with getting the scooter through a theft
  • One rider reports about 10 miles in sport mode over gentle hills and still gets home with 30-40% left
  • A 275-pound owner who struggles with it on hills still calls it a great scooter

Common complaints

  • It runs out of motor on hills: one owner in a hilly city found it simply could not climb with him aboard and put it up for sale
  • Weight makes it worse: a 275-pound owner in a hilly area says he struggles to get up the hills on his rides to the gym
  • One owner saw only about 14 mph and less range than advertised, and was weighing a return on the last day of the window
  • An owner who ordered direct from Segway received a defective dashboard and was told returns and exchanges were not allowed; the first remedy offered was to repair it himself

Questions people ask

Will the E2 Pro handle hills?
Owners in hilly places say no. One sold his because it could not climb with him aboard, and a 275-pound rider struggles on his local hills, though he still calls it a great scooter.
Should I buy it direct from Segway?
One owner warns against it: his E2 Pro arrived with a defective dashboard and Segway's store would not accept a return or exchange, offering self-repair instead. A retailer's return policy is the safer route.
Does Find My actually help if it is stolen?
It helped one Chicago owner, who says the scooter survived a theft thanks to Find My. It reports where the scooter is; it does not stop it being taken.

Head to head

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